Roland
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Roland Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Roland has 2.3 star rating based on 10 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Sounds great, Cheap, Ease of use.
Cons: Poor reliability and build quality, Zero customer service, Bad quality.Recent recommendations regarding this business are as follows: "Fix it", "My phone number is area code 925-759-****", "Don't by Roland or Boss products that require drivers or software up dated", "Watch out", "Buy a different brand that cares about their consumer.".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Roland has 2.3 star rating based on 10 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Sounds great, Cheap, Ease of use.
Cons: Poor reliability and build quality, Zero customer service, Bad quality.Recent recommendations regarding this business are as follows: "Fix it", "My phone number is area code 925-759-****", "Don't by Roland or Boss products that require drivers or software up dated", "Watch out", "Buy a different brand that cares about their consumer.".
Review authors value the most Diversity of Products or Services and Layout of Store. Consumers are not pleased with Customer service and Exchange, Refund and Cancellation Policy. The price level of this organization is medium according to consumer reviews.
Media from reviews
Top Roland Reviews
"Need repair on my keyboard amp"
My Keyboard amplifier is not working I just for you fix it. Can you do that I would appreciate it all possible User's recommendation: Fix it
"Worse customer service ever"
absolutely no one to report problem to or get help with without jumping through hoops, never buy roland product again.Buy U S made product.
Atlanta, Georgia
I lost my manual for the Roland FP 90 X
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Saint Louis, Missouri
Need repair on my keyboard amp
User's recommendation: Fix it
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Ad-5 needs a case
Preferred solution: A case for my Boss AD-5
Worse customer service ever
Oklahoma City, Oklahoma
I need parts that I can’t get from guitar center so I need somebody to call me area code 925-759-**** so that I can order them thank you
User's recommendation: My phone number is area code 925-759-****
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Resolved: Td 17 doesn't work 6 months after arrivle
Company fixed the issue and I have been provided with product or service ordered.
- Good sound
- Terrible product support
Preferred solution: Replacement with new unit
User's recommendation: Buy a different brand that cares about their consumer.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Mississauga, Ontario
No timely drivers for Mac os
- Ease of use
- Good sounds
- Multiple features
- Expensive upgrades
- No support slow or no driver updates
- Service not extensive enough
Preferred solution: keyboard that is not ac *** up from the start
User's recommendation: Don't by Roland or Boss products that require drivers or software up dated
Williamsport, Pennsylvania
Never recived merchandise
User's recommendation: Watch out
Las Vegas, Nevada
I need help with famtom
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Milford, Delaware
Bad run of keyboard k25m
User's recommendation: dont buy Roland
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Toronto, Ontario
Missing parts and missing customer service
- Quality products
- Zero customer service
Preferred solution: Deliver product or service ordered
User's recommendation: Run as fast as you can from any Roland product, unless you don't care about customer service
Im really dissapointed of their customer service
- Cheap
- Bad quality
Preferred solution: Proper repair of device and an apology at least.
User's recommendation: People from eastern europe avoid this company at all cost!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Resolved: Plugin stopped working
Company fixed the issue and I have been provided with full refund. After sending the rating of their customer support here at pissedconsumer.com the supporter changed his opinion and gave me full refund of the plugin!.
- Sounds great
- Complicated and sometimes non-functioning software
Preferred solution: Let the company propose a solution
User's recommendation: Avoid this company
Buford, Georgia
My kit did not have the ride cymbal in the box
Jefferson, North Carolina
Called Consumer Service to ask some questions
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Mumbai, Maharashtra
Urgent request to repair my ROLAND FP-30X
- Sounds great
- Poor reliability and build quality
- Zero customer service
Preferred solution: Deliver product or service ordered
User's recommendation: Avoid purchase of ROLAND PRODUCTS
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Under the terms of the Roland warranty, the FP-30X is not eligible for “in-home service.” It needs to be brought into an authorized Roland Service Center for service. There is no way around that.
You can use the Roland Service Center locator to find a service center: https://***/us/support/service_repair/service_centers/. You can also see the terms of Roland warranties here: https://***/us/support/service_repair/.